TKP takes major step in transition to new pension system by signing letter of intent with Keylane
Pensions administrator organisation TKP Pensioen has taken a major step forward in its transition to the new pension system. After an extensive and careful selection process, TKP intends to work with Plexus, Keylane’s SaaS platform for the Life & Pension industry, to upgrade its pension administration. Based in the northern Dutch city of Groningen, TKP – one of the top three pension administrators in the country – signed a letter of intent with Keylane in late December.
TKP’s decision to work with Keylane was reached after a careful selection process in which TKP looked for a future-proof IT solution to upgrade its pension administration. This selection process involved a proof of concept among a number of suppliers, plus a request for information (RFI) and request for proposal (RFP).
Jonathan Koopmans, Chief Technology Officer at TKP, explains why it chose Keylane: “Keylane’s platform was the best fit with our ambition and objective: to provide a workable, transparent and affordable solution for the new pension system. Having already proven itself in the Dutch market, Plexus helps us and our customers to establish a closer link to the new pension system. For instance, it enables us to quickly set up specific schemes in our pension administration and offer our customers a flexible and scalable solution, with a high degree of automation of all core processes. Last autumn, in a successful proof of concept, we managed to configure the outline of a defined contribution scheme in a Dutch context.”
Christoffel van Riet, outgoing CEO of Keylane Life & Pension, is pleased with the signing of the letter of intent: “We are thrilled that TKP trusts us to support them in their transition to the new pension system. TKP’s decision to work with Plexus is a clear sign Plexus is also best in class for pension service companies.” His successor, Leon de Looff, added: “Combined with our SaaS offer and pension and IT expertise, we will support and strengthen TKP in achieving its strategic objectives.”
Unique customer service
TKP’s decision to acquire services on the SaaS platform in order to upgrade its pension administration had its reasons, as explained by Koopmans: “We want to keep offering a unique customer service, as that’s where our strength lies, and we will continue to independently develop the portals for our customers. We will also manage the functional set-up and product configuration in Plexus ourselves, as well as data analysis, for example. Indeed, we are going to integrate Plexus into the information architecture that we have upgraded in recent years.”
TKP Pensioen is one of the top three players in the Dutch pension administration market, providing services to some 3.8 million participants, over 100,000 employers and 16 pension administrators. Whether making pensions payments correctly and on time or ensuring that statements of accrued pensions are up to date, TKP’s strategy always focuses on simplicity for customers, participants and employers. TKP Pensioen is a subsidiary of Aegon Nederland. For more information, please refer to www.tkppensioen.nl.