Blog

Covering current and future trends in the insurance and pension industry.

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The insurance and pension industry is going through a period of immense disruption led by emerging technologies and the changing demands of digitally savvy policy holders. In this blog, we examine the ‘water cooler’ topics that are driving discussions throughout the industry and influencing the products and services of tomorrow.


Configuration vs Customisation

In our previous blog, which can be found here, we discussed how frequent releases drive innovation. H…
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The EU’s Artificial Intelligence proposal has arrived

According to PWC research, AI could potentially contribute to up to $15.7 trillion to the global econ…
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Insurance Talks #4 – The Holistic View of Data

For the Insurance FM podcast, Keylane interviewed Christof Mascher, COO and member of the Board of Ma…
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Frequent releases drive innovation

Imagine a scenario where your competitor implements a large upgrade of their core system, and for a p…
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Beyond insurance: Service Administration

Traditionally, insurance providers have operated a binary service: approve or deny a claim. But today…
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Concierge services inspire customer loyalty

Redefining the customer journey Early adopters in the insurance industry are now offering life concie…
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Enter the millennial

They are highly educated, far more tech savvy than previous generations, less interested in ownership…
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Insurance Talks #3 – Future-proofing processes in the insurance industry

For the Insurance FM podcast, Futurologist Michael Carl interviewed Dr. Gerrit Böhm, Member of the Bo…
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Modern IT systems drive digitisation in the insurance industry

By Nicola Virzi, Sales Director at Keylane The insurance industry is in the midst of a digital transf…
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Strap-In: Virtual Reality is about to revolutionise the insurance industry

When we think of VR (virtual reality) we tend to associate it with the entertainment industry. Gaming…
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