One record for every customer, broker and partner
Axon Party Administration creates a consistent, accurate view of every party across your systems. Duplication removed, data cleaned at the source, and every update carried across the insurance lifecycle. It is also the governed record your AI can work on.
One customer, one record, everywhere
When customer data lives in every system that touches it, the same person ends up with different addresses, different spellings and different histories depending on where you look. A change of address updates one record and misses the rest. Service suffers, pricing works from the wrong picture, and compliance depends on someone noticing. Axon keeps one master record for every party, used by policy and claims alike.
Every change traceable
Party details are versioned, so historical and future-dated changes are tracked with full traceability. When someone asks what a customer’s details were on the day a policy was written, the answer is already there. It is also the governed record Keylane Automate builds on when your teams put AI agents to work.
13 million +
Policies in production or implementation on Axon
25+
P&C core migrations delivered
100%
implementation track record
15+ years
longest running Axon relationships
Innovation Built on Trust
Why the foundation and not the model, determines whether AI delivers value in insurance and pensions
Clean, connected customer data
Centralised customer data
Every party type is in one master record, used across policy and claims rather than copied between them.
Clean, unified records
Duplicates detected and merged automatically, with control over the exceptions that need a person to decide.
Automatic cross-system updates
A change made once is pushed to every integrated component, so nobody enters the same update twice.
What Axon does
Policy Administration
The full policy lifecycle in one system, across every line and brand. Quotes, renewals and mid-term changes follow the same rules, so teams stop working around exceptions.
Underwriting
Your underwriting rules applied consistently across every channel and line. Straightforward risks pass through automatically.
Claims Management
End-to-end claims handling with automation, fraud detection and financial control.
Billing & Payments
Collections, commissions and reconciliation running on the same data as policy and claims. Fewer manual corrections, and a clear view of what has been paid.
Product Configuration
Build and change products through configuration, not code. Model a change, test it and take it live in weeks.
Reporting & Analytics
Report on policy, claims and billing from a single data foundation, so regulatory and management reporting draw on the same numbers.
Where AI innovation gets built
AI inherits the quality of the data beneath it. Plexus produces governed member data, calculations and domain logic every day, in live operations.Keylane Automate is built to take full advantage of it.
Your teams design, run and govern AI agents and workflows that respond to life events, personalise member communications and speed up case handling with human oversight where the use case requires it.
Trusted by Insurers across Europe
Supporting P&C Insurers
The core is the starting point. What you build on it is yours to choose.
Axon
Keylane’s core platform for property and casualty insurers. Policy, underwriting, billing and claims on one core, with product configuration that puts change in the hands of business teams.
SiteView
Digital claims end to end, on the same governed data. Configure automated claims workflows and orchestrate your supply chain without an IT project.
Axon Cyber
A ready-to-launch cyber proposition built on Axon and WTW’s Radar. Develop, launch and manage cyber products in months, with automated underwriting for industrial cyber risk.
Explore our customer success stories
See how Axon gives you one view of every customer
Run today’s operations with confidence. Prepare for tomorrow’s market with control.