As an insurance company you have to deal with ever increasing customer expectations and disruptive newcomers that redefine the marketplace and, at the same time, keep your focus on sales and profitability. The only way to differentiate is to anticipate and adapt to shifting circumstances quickly, offer high quality services and keep up with technology development.
With Keylane Axon, our end-to-end standard solution for non-life and income protection products, we help you to improve your digital capabilities, accelerate your time to market and adapt to market requirements quickly.
Axon is a fully integrated web-based policy and claim administration solution which meets all the demands of today’s insurers. Axon supports front, mid- and back office processes throughout the entire life-cycle of a policy and a claim in an integrated system and through all channels (Internet, extranet, intranet). Axon is provided with a Data Mart that is updated in near real-time, which is fed via IBM InfoSphere Change Data Capture.
Chain integration, data entry at the point of sale and modern technology are the basis of future-proof service oriented architecture. Axon is configurable by the business: IT knowledge is not necessary for configuring insurance products.
Supported product lines:
- P&C personal lines
- P&C commercial lines
- Income protection & workers compensation
Would you like to know more or would you like to request a demo? Please get in touch by filling out the request form.
360° Customer view
Keep track of all relevant information on customers. Integrated in one place. To offer the best service possible and detect possible fraud.
Use flexible and smart workflows to create straight through processes. With a full audit trail for historic, current and future policy versions. Organise policies in packages or group contracts.
Document & communication management
Manage and store all communication with customers, intermediaries, partners, including the enclosed documents.
Provisioning & intermediary administration
Manage intermediaries, their distribution agreements and provisioning rules. Store all settings and preferences of an intermediary or import these from other systems.
Manage proportional and non-proportional re-insurance contracts and continuously maintain the financial positions of the insurer and re-insurers.
Quotes, applications & underwriting
Create and configure workflows, forms and rules to – manually or automatically – handle quotations, applications and alterations, for each company or product.
Claims registration & management
Configure user friendly and rule based forms and dialogues to let policy-holders, intermediaries and brokers register and process claims. Handle claims fast and 100% digitally using STP.
Product management & business rules
Quickly configure insurance products and associated forms and dialogues for all channels and devices, with reusable building blocks and without programming.
Collections & disbursements
A fully integrated accounts administration for collection and disbursement of premium and claim amounts. Maintain amounts per account and manage the dunning procedure.
Business intelligence, analytics & (compliancy) reporting
Create management information and business insights through standard reports or ad-hoc analysis. With Axon’s reporting tool or by using any common business intelligence tool.