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Modern IT systems drive digitisation in the insurance industry

The insurance industry is in the midst of a digital transformation. Increasingly, customers expect comprehensive digital…
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Concierge services inspire customer loyalty

Redefining the customer journey Early adopters in the insurance industry are now offering life concierge services…
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Individualised insurance pricing in a subscription economy

Against current insurance pricing trends, insurance companies still apply standard, non-individualised pricing to embedded insurances as…
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The Challenges of Democratising Data

The modern digital world is awash in data, but understanding and parsing that data has until…
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The Four Key Steps to Data Democratisation 

The process of data democratisation is not something that can be achieved overnight, but with a…
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Semi automated claim handling is the new frontier in digital claims handling

From an automation-perspective there are three types of claims. Firstly, claims that can be automated without…
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Extending our standard platform

In today’s world, the majority of P&C insurers have chosen to run their administration on an…
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Extendable Applications: The best of both worlds

In a previous blog post we wrote about customisation vs configuration and discussed two approaches that…
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Capgemini Study: The Data-Powered Insurer

Data is a powerful driver of success for insurers, but becoming data-driven to achieve your goals…
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