December 13, 2021
Insurance Talks #5 – A Universal Definition of Digitalisation
For the Insurance FM podcast, Keylane interviewed Dr. Moritz Finkelnburg, member of the board of BGV…
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September 28, 2021
Configuration vs Customisation
In our previous blog, which can be found here, we discussed how frequent releases drive innovation.…
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September 20, 2021
The EU’s Artificial Intelligence proposal has arrived
According to PWC research, AI could potentially contribute to up to $15.7 trillion to the global…
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July 20, 2021
Insurance Talks #4 – The Holistic View of Data
For the Insurance FM podcast, Keylane interviewed Christof Mascher, COO and member of the Board of…
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July 1, 2021
Frequent releases drive innovation
Imagine a scenario where your competitor implements a large upgrade of their core system, and for…
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June 2, 2021
Beyond insurance: Service Administration
Traditionally, insurance providers have operated a binary service: approve or deny a claim. But today’s customers…
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May 11, 2021
Concierge services inspire customer loyalty
Redefining the customer journey Early adopters in the insurance industry are now offering life concierge services…
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April 28, 2021
Enter the millennial
They are highly educated, far more tech savvy than previous generations, less interested in ownership of…
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April 26, 2021
Insurance Talks #3 – Future-proofing processes in the insurance industry
For the Insurance FM podcast, Futurologist Michael Carl interviewed Dr. Gerrit Böhm, Member of the Board…
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