OnBase by Hyland

OnBase by Hyland

Advanced Document Management for Insurers

What is OnBase?

OnBase by Hyland is a powerful Content Services Platform (CSP) that helps insurers streamline their document management and information workflows. Ideal for archiving and managing documents across the organization, OnBase enables the creation of complete digital case files. This gives both employees and policyholders faster access to critical information—anytime, anywhere.

Integration with Axon

For Axon users, OnBase offers seamless integration, making documents, customer data, and policy-related files instantly accessible within the Axon environment. Key capabilities include:

• Automatic classification of incoming and outgoing documents (e.g. claims, policies, customer correspondence)

• Direct linking of documents to the correct customer or policy data in Axon

• Immediate access to all relevant documents from within Axon—no need to search across systems

• Automated document flows with auditable logs

• Support for compliance with regulations such as GDPR

Want to learn more about how OnBase can benefit your organization? Get in touch with us today.