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Capgemini Study: The Data-Powered Insurer

KEYLANE April 19, 2022

Data is a powerful driver of success for insurers, but becoming data-driven to achieve your goals is easier said than done – and competition from InsurTechs, BigTechs and manufacturers is coming fast. So how can insurance companies transform themselves into data-driven businesses? That’s what we wanted to find out.

For our study The Data-Powered Insurer: Unlocking the data premium at speed and scale, the Capgemini Research Institute therefore surveyed more than 510 executives from 204 insurance companies with annual revenues of more than 1 billion US dollars. It found that data masters – those insurers that use data most effectively – are already gaining market share, improving key metrics and producing accurate risk analysis.

To achieve this level of data literacy, insurance companies should:

  • Build an infrastructure that allows them to quickly apply insights derived from data.
  • Implement an appropriate operating model to scale data-driven use cases
  • Establish a data-driven culture throughout the organisation
  • and orchestrate an open data ecosystem.

Insurers that succeed in being data-driven enjoy major competitive advantages. Download the study here to learn more about it and the next steps for your company.