Trust forms the bond between an insurance company and a policy holder. If a policy holder cannot rely on an insurance provider, broker or point of service, the bond will be severed and the policy holder will look for a more trusted provider or service.
Insurance companies have zero room for error in the eyes of their policy holders, and must fulfil all agreed obligations and pay out claims fairly and consistency – no ifs, ands, or buts.
And to build trust requires insurance companies to adhere to strict compliance regulations. Regulations which offer protection for policy holders and promote a sustainable, long-term insurance industry that defines success and reputation through sound risk management practices and market integrity.
But regulatory bodies within the insurance industry today are more stringent than ever in enforcing compliance and imposing penalties for violations in the forms of fines, legal actions and sanctions. So, it stands to reason that compliance efforts should be treated as vital to success and business continuity, and rightly assigned the highest priority within insurance companies.
Axon – Building Trust Through Compliance
This whitepaper will discuss the key challenges faced when dealing with adherence to compliance, and how Keylane partners with insurers to support their full regulatory compliance and safeguard their ongoing success as leading providers within the insurance industry.
Want to learn more about Keylane’s industry-leading standard SaaS platforms? Please fill out the contact form.
Feiko Kloosterman, Sales Manager Nordics & Benelux at FRISS
„What we have seen lately is that not only that the figures of possible fraudulent claims are rising still, according to our own insurance fraud report from this year, we see, it’s not only 10%, but we see its going up to 15, 18% worldwide. So, it is indeed a big problem. And it also has a lot of impact on all our clients that see, an increase in the total cost of damage, which in the end, also will result in an increase of the premiums that our policyholders need to pay…“
Watch the full interview with Feiko Kloosterman here:
Bianca Duiverman, Project manager at Keylane
“My main responsibility is to implement Axon at our insurance clients. In addition, we see that these types of transformation projects bring a lot of opportunities for insurance companies. Next to flexible support for business processes, we also see a renewed interest in integrating Axon with third party solutions.”
Watch the full interview with Bianca Duiverman here:
We are proud of our successful cooperation with Unigarant and, to mark the occasion, filmed a customer success story in Hoogeveen. Find out how Marin Roos and Regina Bos from Unigarant talk about the cooperation.