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Jernbanepersonalets Bank & Forsikring live with Axon

KEYLANE June 21, 2019

We are happy to announce that Jernbanepersonalets Bank & Forsikring (Jbf) went live with Keylane Axon. Jbf will deploy the Keylane solution for the full support of its sales and distribution, underwriting, billing and collections, claims management and administration.

It was Jbf’s aim to become more cost effective, meet the increased demands for digitalisation and to reduce the complexity of their IT-landscape. Furthermore, they were looking for a modern end-to-end platform to support straight through processing and shorten the time to market for new products.

Through automatic migration Jbf migrated a total of 100.000+ parties, 350.000+ policies and 90.000 claims (open and closed) at the same time, covering 15 existing insurance products. After a manual migration of the last few policies, now more than 20 products are fully operational on the platform.

The decision to migrate was also driven by Keylane’s Software as a Service offering. Keylane is the most experienced SaaS provider of insurance policy administration systems in Europe according to Gartner. It enables the company to quickly enhance its capacity, while hosting and maintenance including upgrades is fully taken care of. It also means that Jbf always meets the highest safety requirements and is compliant with current and future legislation. Jbf is among the few Norwegian insurers to move to and benefit from a SaaS solution. Keylane will monitor the entirety of the critical processes while Jbf can focus on best serving their customers.

Jbf Director Sales and Marketing Håkon Hommerstad-Tveit adds: “The possibilities for automation (STP) was one of the main reasons for choosing Keylane. Already at this early stage we see greater process efficiency and highly improved self-service. Our employees are also very pleased getting to work with Axon. The service oriented architecture will allow us to seamlessly integrate with other systems. All the hard work we put in together for this “big bang” implementation has now payed off, making it a smooth transition. Thanks to all our skilled friends at Keylane for making this a success. We are more than ready to meet future demands, speed of change and continue to develop our insurance products.”

“Keylane is very proud that Jbf has decided to move forward with Keylane’s solution for Non-Life insurance” says Executive Director Ron van den Broek, Keylane: “It shows that we have a compelling offering for insurers all over Europe. With the Norwegian country layer and our expert knowledge of the Norwegian insurance market, we proved to deliver a state of the art solution that supports all core insurance processes. Jbf can profit of the shared expertise and further development of the platform to continue to follow the needs of the market. We look forward to support Jbf in growing their business.”

More information

We are very happy to provide you with more detailed information on the topics above and connect you to our subject matter experts. Please do not hesitate to contact us at, +31 88 404 5000 or via our local offices.

Contact for Jbf is Head of Marketing and Communications Ole Gjuv Pedersen, +47 402 16 447

About JbfJernbanepersonalets Bank og Forsikring (Jbf)

-is a financial group consisting of Jernbanepersonalets Sparebank (Js) and Jernbanepersonalets Forsikring Gjensidig (Jfg). Jbf provides general insurance and banking products to employees or relatives of the employees that work in businesses related to the Norwegian Railway and their connected families. Jbf has eight offices spread throughout Norway in addition to a central call center and self-service over the internet.