Manage every policy action from quote to cancellation
Policy administration sits at the centre of your insurance operation. Axon gives teams control of product logic, policy changes and customer data across channels, so the full lifecycle runs in one connected core. It is also the governed record your AI can work on.
One core process for every policy.
When policy data and processes are spread across systems, even routine changes take longer and carry more risk. Teams learn the exceptions, build workarounds, and the workarounds become the process. The same fragmentation caps what AI can do, because agents are only as useful as the data they can reach. Axon brings policy administration together, from quotation and acceptance through to amendments, renewals and cancellation.
Every action recorded
Product logic executes in real time across channels and brands, with complete auditability. When a regulator, an auditor or a customer asks what changed and when, the answer is already there. It is also the governed record Keylane Automate builds on when your teams put AI agents to work.
13 million +
Policies in production or implementation on Axon
25+
P&C core migrations delivered
100%
implementation track record
15+ years
longest running Axon relationships
Innovation Built on Trust
Why the foundation and not the model, determines whether AI delivers value in insurance and pensions
Built for controlled policy operations
Full lifecycle control
Every policy action recorded, from quote to cancellation. When a regulator, an auditor or a customer asks what happened, the answer is already there.
Consistent product logic
One set of rules and workflows across every channel and brand. Add a channel without redefining the product.
Connected operations
Policy, claims, billing and reporting on one core. No reconciliation between systems that should have agreed in the first place.
No-code configuration
Business users define products, pricing and workflows without waiting on an IT bottleneck.
Open by design
REST-based APIs and a plugin framework connect Axon to CRM, finance, data services and the rest of your landscape.
Ready for AI
One governed version of every policy, so agents built in Keylane Automate act on data you can trust and audit.
What Axon does
Party Administration
Centralised customer and stakeholder records with cross-system consistency.
Underwriting
Your underwriting rules applied consistently across every channel and line. Straightforward risks pass through automatically.
Claims
Route, assess and settle on structured data from first notification onwards. Handlers see the whole claim without chasing it across systems, and AI agents built by your team handle what does not need a person.
Billing & Payments
Collections, commissions and reconciliation running on the same data as policy and claims. Fewer manual corrections, and a clear view of what has been paid.
Product Configuration
Build and change products through configuration, not code. Model a change, test it and take it live in weeks.
Reporting & Analytics
Report on policy, claims and billing from a single data foundation, so regulatory and management reporting draw on the same numbers.
Where AI Innovation gets built
AI inherits the quality of the data beneath it. Keylane’s core platforms produce governed insurance and pension data every day, in live European operations, with the logic of these industries modelled into it.
Keylane Automate is where your teams put it to work. Design, run and govern AI agents and workflows, no code, without waiting on a release cycle. Human oversight where the stakes require it.
Trusted by Insurers across Europe
Supporting P&C Insurers
The core is the starting point. What you build on it is yours to choose.
Axon
Keylane’s core platform for property and casualty insurers. Policy, underwriting, billing and claims on one core, with product configuration that puts change in the hands of business teams.
SiteView
Digital claims end to end, on the same governed data. Configure automated claims workflows and orchestrate your supply chain without an IT project.
Axon Cyber
A ready-to-launch cyber proposition built on Axon and WTW’s Radar. Develop, launch and manage cyber products in months, with automated underwriting for industrial cyber risk.
Explore our customer success stories
See what Axon makes possible
Run today’s operations with confidence. Prepare for tomorrow’s market with control.