Plexus: the standard SaaS platform for life and pension administration

Legacy systems slow change down. Plexus gives life and pension providers one standard platform to run policy administration, connect customer journeys and respond faster as markets and regulation shift.

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One platform for complex life and pension operations

Plexus is built for organisations modernising complex operations, managing compliance with confidence and delivering better experiences for policyholders, participants, employers and advisors.

One platform, many markets

Multiple languages, currencies, regulatory frameworks, local products and processes, supported on one platform. Expanding into a new market does not mean rebuilding your core.

13 million +

Policies in production or implementation on Plexus

75+

complex legacy migrations delivered

100%

implementation track record

10+ years

average customer relationship

What Plexus brings together

Core policy administration
Run high-volume life and pension administration on a platform designed for scale, control and operational resilience. Replace fragmented systems with one standard platform, so teams spend more time improving products and outcomes.

Digital engagement
Connect Plexus with Plexus Digital Engagement or your own portals to deliver clearer, more connected experiences for policyholders, participants, employers and advisors. One core, one version of the truth, whichever front end they arrive through.

Ecosystem connectivity
Use API connectivity to integrate Plexus with in-house systems, third-party tools and partner solutions. Build a connected landscape while keeping control of your core administration.

A platform built to move with the market

Lower the cost of continuous change

New capabilities are developed once and made available across the customer base. Reduce reliance on one-off development while benefiting from continuous improvement across the platform.

Move beyond legacy complexity

Replace fragmented systems with one standard platform built for life and pension administration. Reduce technical complexity and create a stronger foundation for future change.

Respond faster to regulatory change

Built around local and regional regulation, so teams can assess change, adapt processes and stay in control as requirements shift.

Connect your ecosystem without locking it down

API connectivity to in-house systems, third-party tools and partner solutions. A connected landscape, with your core still under your control.

Scale critical operations with confidence

High-volume administration on a platform designed for resilience, with the control that regulated operations demand.

Where AI innovation gets built

AI inherits the quality of the data beneath it. Plexus produces governed member data, calculations and domain logic every day, in live operations.Keylane Automate is built to take full advantage of it.

Your teams design, run and govern AI agents and workflows that respond to life events, personalise member communications and speed up case handling with human oversight where the use case requires it.

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