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How to respond to rising inflation in a time of digitalisation

Inflation is rising across the world, impacting all of us as individuals and putting greater strain…
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Digital development and innovation are essential for success

Freeing up resources and strengthening customer-facing advisory functions has never been more urgent, as digital development…
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An interview with Keylane’s CEO

Dr. Robin Keira, founder and CEO at Digitalscouting, a consulting and marketing agency based in Germany,…
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Modern IT systems drive digitisation in the insurance industry

The insurance industry is in the midst of a digital transformation. Increasingly, customers expect comprehensive digital…
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Concierge services inspire customer loyalty

Redefining the customer journey Early adopters in the insurance industry are now offering life concierge services…
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Individualised insurance pricing in a subscription economy

Against current insurance pricing trends, insurance companies still apply standard, non-individualised pricing to embedded insurances as…
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The challenges of democratising data

The modern digital world is awash in data, but understanding and parsing that data has until…
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The four key steps to data democratisation 

The process of data democratisation is not something that can be achieved overnight, but with a…
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Semi automated claim handling is the new frontier in digital claims handling

From an automation-perspective there are three types of claims. Firstly, claims that can be automated without…
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